*Terms and Conditions*
You can freely cancel your appointment before the scheduled time by phone/SMS to 4063 4446.
*Cancellation Policy*
In case of cancellation, please, out of respect and consideration for others who may want your time, give notice at least 24 hours before the agreed time. Otherwise, you will be charged half the price of the agreed treatment. No-shows will be charged the full amount. If you have a gift card, it will be cancelled for the corresponding amount, and if you have a punch card, one punch will be deducted from your card.
Punch cards with 5 punches are valid for 3 years from the time of purchase.
Punch cards with 10 punches are valid for 3 years from the time of purchase.
*Personal Data Policy – Information about my processing of personal data I collect about you*
1. I am the data controller – how do you contact ME?
I, Vagn Steensgaard, am the data controller for the processing of the personal data I have received about you. You will find my contact details below.
Vagn Steensgaard
Viva Consult
Irene Holms Vej 9
9380 Vestbjerg
CVR 25 67 57 97
Phone: 4063 4446
Email: info@rvivaconsult.dk
2. The purposes of and legal basis for the processing of your personal data
I process your personal data for the following purposes:
I register information about you to be able to perform my treatments.
The legal basis for my processing of your personal data is:
Article 6(1)(b) and (f) of the General Data Protection Regulation. In certain cases, I also process information after obtaining your consent. You will have been separately informed about this in connection with me obtaining the consent.
Legitimate interests pursued by the processing
As mentioned above, my processing of your personal data is ((partly)) based on the balancing of interests rule in Article 6(1)(f) of the General Data Protection Regulation. The legitimate interests justifying the processing are to enable effective organisation of my treatments of you, including management of appointments and bookings, registration of completed treatments for the purpose of determining treatment courses.
3. Categories of personal data
I process the following categories of personal data about you:
General categories of personal data:
Name, address, possibly email address, phone number, time of treatments and completed treatments
Special categories of personal data (“sensitive personal data”):
Health data in the form of journal entries with records of your treatment courses.
4. Recipients or categories of recipients
I will not pass on or disclose your personal data to any recipients:
None
5. Transfer to recipients in third countries, including international organisations
I will not transfer your personal data to recipients outside the EU and EEA.
6. Storage of your personal data
I cannot currently state how long I will store your personal data. However, I can inform you that I will consider how long I need the information, both in relation to ongoing treatment processes and in relation to legal requirements, when determining how long your data will be stored.
7. Right to withdraw consent
I may process certain personal data based on your separate consent. You have the right to withdraw your consent at any time. You can do this by contacting me using the contact details provided above in section 1.
If you choose to withdraw your consent, it will not affect the lawfulness of my processing of your personal data based on your previously given consent up to the time of withdrawal. If you withdraw your consent, it will therefore only take effect from that point. Nor will it affect the processing of personal data which, pursuant to section 2 above, is processed on a legal basis other than consent.
8. Your rights
Under the General Data Protection Regulation, you have a number of rights in relation to my processing of information about you.
If you wish to exercise your rights, you must contact me.
Right of access (right of inspection)
You have the right to access the information I process about you, as well as a number of additional details.
Right to rectification (correction)
You have the right to have inaccurate information about yourself corrected.
Right to erasure
In special cases, you have the right to have information about you erased before my general deletion period occurs.
Right to restrict processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to restrict processing, I may only process the data in the future – apart from storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or for the protection of a person or important public interests.
Right to object
In certain cases, you have the right to object to my or lawful processing of your personal data. You can also object to the processing of your data for direct marketing purposes.
Right to data portability
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency's guide to the rights of data subjects, which you can find at www.datatilsynet.dk.
9. Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with how I process your personal data. You can find the Danish Data Protection Agency's contact details at www.datatilsynet.dk.